1. About Us

361 Expat Consultancy Co. provides relocation, real estate, concierge, lifestyle integration, and advisory services to expatriates, investors, families, and global professionals relocating to or investing in Kenya and across Africa.

2. Acceptance of Terms

By using our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

If you do not agree with these terms, please discontinue use of our website and services.

3. Services

Our services may include:

• Relocation assistance
• Property search and advisory
• Real estate investment consulting
• School search and placement support
• Concierge and lifestyle services
• Corporate relocation solutions
• Settling-in support
• Travel and leisure arrangements

The scope of services provided will be defined in individual agreements or service packages.

4. Client Responsibilities

Clients agree to:

• Provide accurate and complete information.
• Comply with all applicable laws and regulations.
• Supply required documents in a timely manner.
• Review and verify information before making financial or legal decisions.

361 Expat Consultancy Co. is not responsible for delays resulting from incomplete or inaccurate information supplied by clients.

5. Real Estate Disclaimer

361 Expat Consultancy Co. provides advisory and facilitation services.

We do not guarantee:

• Property appreciation or investment returns.
• Availability of specific properties.
• Mortgage approvals.
• Future market conditions.

Clients are encouraged to conduct independent due diligence and seek professional legal, tax, and financial advice before making investment decisions.

6. Third-Party Services

We may introduce clients to third-party providers, including:

• Lawyers
• Insurance companies
• Banks
• Schools
• Moving companies
• Interior designers
• Car importers
• Property developers

361 Expat Consultancy Co. shall not be liable for the acts, omissions, quality, or performance of any third-party provider.

7. Fees and Payments

Service fees will be communicated before engagement.

Unless otherwise agreed:

• Payments are due according to the agreed invoice terms.
• Deposits and consultation fees may be non-refundable.
• Additional services requested by the client may incur extra charges.

Failure to make payment may result in suspension or termination of services.

8. Cancellations and Refunds

Clients may cancel services by providing written notice.

Refunds, where applicable, shall be determined based on:

• Services already rendered;
• Third-party costs incurred;
• Administrative expenses.

Consultation fees and completed services are generally non-refundable.

9. Intellectual Property

All content on this website, including:

• Text
• Graphics
• Logos
• Images
• Videos
• Documents
• Branding materials

is the property of 361 Expat Consultancy Co. and may not be copied, reproduced, or distributed without prior written consent.

10. Website Use

Users agree not to:

• Use the website for unlawful purposes.
• Attempt unauthorized access to our systems.
• Upload malicious software.
• Interfere with the operation of the website.
• Reproduce website content without permission.

11. Privacy

Your use of this website is also governed by our Privacy Policy.

By using our services, you consent to the collection and processing of personal information necessary to provide our services.

12. Limitation of Liability

To the fullest extent permitted by law, 361 Expat Consultancy Co. shall not be liable for:

• Indirect or consequential damages;
• Loss of profits;
• Business interruptions;
• Delays caused by governments or third parties;
• Market fluctuations;
• Immigration or visa decisions made by authorities.

Our total liability shall not exceed the fees paid by the client for the specific service giving rise to the claim.

13. Force Majeure

361 Expat Consultancy Co. shall not be responsible for delays or failure to perform obligations resulting from circumstances beyond our reasonable control, including:

• Natural disasters;
• Government actions;
• Political instability;
• Strikes;
• Pandemics;
• Transportation disruptions.

14. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws of the Republic of Kenya.

Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Kenya.

15. Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time.

Updated versions will be posted on this website and become effective immediately upon publication.

16. Contact Us

361 Expat Consultancy Co.

📍 Nairobi, Kenya
📧info@361expatconsultancy.org
📞 +254 798 653041